The battle for the consumer's share of mind, heart and wallet has never been furious. Business or Enterprise managers have come to realize that loyalty not only comes at a premium, but can be eroded or transferred in the blink of an eye. How can they achieve and retain these fast-moving, customers - and, equally important, keep increasing their own share? The answer lies in engaging customers in an intuitive and illustrate manner, all in real time, with vastly shortened human intervention. There is a clearly-defined role here for obsessive customer engagement.

Have you ever think why certain stores or websites are always 'happening' and there is a crowd await to shop while others carry a isolated look?

Today's consumer is not shopping just for the price and selection - she has multiple choice for these with vastly maximum number of Retailers as well as channels.
RFT Technologies enterprises software enhances the brand loyalty by bringing B-B-C focus. However, Client engagement must not be mistranslate to be limited to loyalty. It goes far beyond. The enterprises not only is able to monitor, track and create insightful interaction with the consumer but also, as per their attentions, able to involve its own marketing, supply chain (or even vendor) to appreciated this shopping experience.

Consumers are expecting enterprice to know their preferences and interests. RFT Technologies enterprises software is being used to enhance the personalization beyond the typical greeting customers when they are at the store (or visiting website), sending concretize emails or sending a SMS when their favorite brand in their preferred size and colour is going to hit.